Privacy Policy

1. Who We Are

Brizee Bri Luxe Hair Studio ("we," "us," or "our") is a professional hair braiding studio based in Pflugerville, TX. This Privacy Policy explains how we collect, use, and protect information you provide when using our website at brizeebri.com or when communicating with us.

2. Information We Collect

When you submit a booking request or contact us, we collect:

• Your full name
• Email address
• Phone number
• Preferred appointment date and time
• Style preferences and notes you provide
• Inspiration photos you choose to upload
• Payment method preference

We do not collect payment card details directly — any card payments are processed securely through Stripe.

3. How We Use Your Information

We use your information to:

• Review and respond to your appointment requests
• Confirm, reschedule, or follow up on bookings
• Send you appointment reminders and updates via text message or email
• Process deposits and payments
• Maintain our business records

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. SMS Text Messaging

By providing your phone number and checking the SMS consent box during booking, you agree to receive text messages from Brizee Bri Luxe Hair Studio. These messages may include:

• Booking confirmations and appointment updates
• Appointment reminders
• Follow-up messages from your stylist
• Studio announcements or promotions (infrequent)

Message frequency varies. Standard message and data rates may apply.

To opt out: Reply STOP to any text message at any time. You will receive a confirmation and no further messages.

For help: Reply HELP or contact us at brizeebri@gmail.com.

Consent to receive SMS messages is not a condition of booking an appointment.

5. Third-Party Services

We use trusted third-party services to operate our business:

• Supabase — secure database and file storage
• Telnyx — SMS messaging delivery
• Stripe — payment processing
• Vercel — website hosting

Each of these providers maintains their own privacy practices and security standards.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with applicable law. If you would like your information deleted, please contact us and we will remove it from our records within 30 days.

7. Your Rights

You have the right to:

• Request a copy of the information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of SMS communications at any time (reply STOP)

8. Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. All data is stored securely and transmitted over encrypted connections.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at: